How do I create my wholesale account?
It's simple! Follow this link to the wholesale application form.
The form only takes about a minute to complete, and you'll receive a confirmation email with a link to create your account password.
After that, you'll have full access to view pricing and place orders.
I forgot my password, how do I sign-in?
To reset your tokalonclothing.com password, visit the account log in page. You will then select "forgot your password?" to receive the password reset link.
Is my information secure on this website?
Tokalon Clothing believes in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures at tokalonclothing.com to protect the information we have collected on the Website. For example, we limit access to your personal information to select employees and others with a valid business need for the information. In addition, we hold our employees responsible for upholding our privacy standards.
We use standard, well accepted data encryption technology when transferring and receiving your personal information. A solid key icon or a locked padlock icon at the lower portion of your Web browser window confirms the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. You can also confirm your data is being encrypted by looking at the URL line of your browser (the place where you type Website addresses). When accessing a secure server, the site address will change from "http" to "https".
While we use the foregoing security measures to protect your information, please note that no data transmitted over the Internet can be guaranteed to be completely secure.
Do I need to create an account to place an order?
Yes. Tokalonclothing.com is a wholesale-only website, so you must create your wholesale account to place an order.
Which program is right for me?
Our programs vary by MOQ and level of customization.
See the Compare Programs page for more details.
What is the minimum order quantity (MOQ)?
MOQs vary by program.
Made-to-Order = 150 pieces
Custom = 600 pieces
Face Masks = 400 pieces
For scaling production orders, our facilities have capacity for more than 30,000 units per month.
Check out our Compare Programs page for more information.
Do you offer volume discounts?
Yes! Our standard volume discounts are automatically applied to your orders. Note, order quantity below is per style, including all colors.
300 pieces = 5% discount
600 pieces = 8% discount
1,000 pieces = 10% discount
Do you have surcharges I should be aware of?
We require surcharges on the following:
Plus Sizes (2XL+) = +15%
Samples = +50%
What is the lead time?
Lead times will vary by program.
Made-to-Order items ship ~6 weeks after the deposit invoice is received, pending fabric availability.
Custom development can take 24-48 weeks depending on complexity of the collection and sourcing requirements.
Do you have a price list?
Once you create your wholesale account, you can see pricing on the Made-to-Order collection page.
Can I see samples?
Can I provide my own fabrics and/or trims?
You may provide your own garment patterns, fabrics, threads and trims (hang tags, woven patches, etc.). However, we will need to produce samples to ensure our machines are calibrated properly.
Does the Tokalon branding appear on my garments?
The Tokalon brand doesn't appear anywhere on your garments.
The Tokalon brand may appear in the care label of samples.
Where is it made?
Our production operations are headquartered in Medellin, Colombia. The region offers exceptional quality, fair pricing, quick shipping with reduced carbon emissions compared to Asia, and unparalleled working conditions for factory-level employees.
Do you ship internationally?
Yes! We work with clients from around world.
Do you have recycled or eco-friendly options?
We use recycled and biodegradable options whenever possible.
We offer a selection of recycled fabrics that match our selective quality standards, and we only work with fabric mills that use state-of-the-art water recycling technology in their production processes.
We use recycled/recyclable poly bags and hang tags.
All of our embellishment techniques are biodegradable.
Do you offer design services?
We currently offer a basic range of design services. We have a stock library of custom artwork, and can assist with creating artwork that uses your brand elements - fonts, logos, colors, etc.
At this time, complex graphic design services are not available from Tokalon.
Do you drop ship?
We can refer you to third-party fulfillment solutions, if needed.
Still have questions?