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Privacy Policy

Effective Date: April 7, 2023

Charmstone, LLC, doing business as Tokalon ("Tokalon", "we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from (the "Site").

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with any of these terms, please do not use the Site.

1. Information We Collect

    We collect personal information that you voluntarily provide to us when you register on the Site, place an order, participate in a promotion, or communicate with us. This information may include your name, email address, phone number, shipping address, payment information, and other information necessary to provide you with our services.

    We automatically collect certain non-personal information when you visit our Site, such as your IP address, browser type, and device information. We also collect information about how you use the Site, including the pages you visit, the time spent on the Site, and the links you click.

    2. How We Use Your Information

      We use the personal information we collect for various purposes, including:

      • To process and fulfill your orders and requests
      • To communicate with you about our products, services, and promotions
      • To improve our Site, customer service, and user experience
      • To prevent fraud and maintain the security of our Site
      • To comply with legal obligations and enforce our terms and conditions
      3. Sharing Your Information

        We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us with order fulfillment, payment processing, marketing, and other business operations. These service providers are contractually required to protect your information and use it only for the purposes for which it was disclosed.

        We may also disclose your personal information if required by law, in connection with a legal claim or dispute, or to protect the rights, property, or safety of Tokalon, our customers, or others.

        4. Cookies and Tracking Technologies

          We use cookies and other tracking technologies to enhance your experience on our Site, analyze usage, and for marketing purposes. You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of our Site.

          5. Data Security

            We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

            6. Third-Party Links

              Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

              7. Children's Privacy

                Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

                8. Changes to This Privacy Policy

                  We may update our Privacy Policy from time to time. We will post the updated policy on our Site, and we encourage you to review it periodically.

                  9. Contact Us

                    If you have any questions or concerns about our Privacy Policy, please contact us at:

                    Charmstone, LLC (DBA Tokalon)
                    900 Keo Way
                    Des Moines, IA 50323

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